FAQ
- Home
- FAQ
Frequently Asked Questions
Q. Do you deliver anywhere in South Africa?
A. Yes, we deliver within South Africa. See our Shipping Policy for current delivery charges and the free-delivery threshold. Your applicable delivery charge is shown at checkout before payment.
Q. How long will my order take to arrive?
A. Our Shipping Policy gives an estimated local delivery time of 1–7 days from order, depending on your location. This is an estimate, not a guaranteed arrival date. See the Shipping Policy for processing and tracking information.
Q. What's the difference between Rewind Toxin Removal Spray and Zeolite Powder?
A. Rewind is supplied as an oral spray, while Nordens Zeolite is supplied as a powder. They have different formats and directions. Check each product label and ask a healthcare professional about suitability; they should not be treated as interchangeable products.
Q. How long do I need to use Rewind for?
A. There is no single course length that we can recommend for everyone. Follow your product label and discuss ongoing use with a qualified healthcare professional. Do not increase use based on an assumed toxin build-up.
Q. What's the dosage for Rewind?
A. Refer to the directions and age restrictions on your specific Rewind bottle. If the label is unclear, contact us for the current product information before use. Ask a healthcare professional about suitability for children, during pregnancy or breastfeeding, or when taking medication.
Q. Can I use Rewind or Zeolite while taking medication?
A. Check with your pharmacist or prescribing healthcare professional before combining Rewind or Zeolite with any medicine. A fixed gap between doses does not establish that a combination is safe. Do not stop or change prescribed treatment to use a supplement.
Q. What's the dosage for Zeolite?
A. Follow the directions and age restrictions on your specific product label. Do not assume an adult product or dose is suitable for a child. Ask a qualified healthcare professional about suitability before giving zeolite to a child.
Q. What should I do if I feel unwell after using a product?
A. Do not assume headaches, tiredness or skin changes mean that a product is working or that toxins are leaving your body. Stop using the product and ask a healthcare professional for advice if you develop an unexpected reaction. Seek urgent medical help for severe symptoms.
Q. What does Rewind taste like?
A. Rewind is odourless and tasteless.
Q. Are your capsules Halaal?
A. Please contact us about the specific product you are considering so that we can confirm its capsule material and provide the relevant current certification information.
Q. How long for hair growth?
A. We cannot promise a hair-growth result or a fixed timeline. Suitability depends on the product and your individual circumstances. Follow the product label and seek professional advice for sudden, patchy or persistent hair loss.
Q. Do you import your products from overseas?
A. No, we’re a proudly South African family business.
Q. What payment options do you offer?
A. Payfast, Payjustnow, Happy Pay, Float Payments, Peach payments, Debit/Credit cards.